Feedback
At MWC Property Group, we’re committed to building strong, long-lasting relationships with every client. Your feedback helps us improve, celebrate what’s working, and address anything that needs attention — so we can keep delivering the best possible experience.
Whether you’d like to share a compliment or raise a concern, we’re here and ready to listen.
Compliments
We love hearing when we’ve made your journey a smooth and successful one. If a member of our team has gone above and beyond, we’d be thrilled to hear about it.
Your kind words mean a lot — not just to us, but to future clients too. If you’d like to leave a public review:
Prefer to keep it private? You can also send your feedback directly via our Contact Page.
Concerns or Complaints
If you feel we’ve missed the mark in any way, we truly want to hear about it. Your voice helps us improve, and we’re committed to resolving concerns promptly and fairly.
Here’s how we handle feedback:
- Your concern will be reviewed by our management team
- We’ll aim to resolve it quickly and with care
- If a resolution takes time, we’ll keep you updated throughout
- Once our investigation is complete, we’ll share the outcome with you in writing
- Use our Contact Page
- Call our team on 1300 657 184
Please include as much detail as you can — it helps us respond faster and more effectively.
Thank You
We appreciate every bit of feedback — good or bad — because it helps us grow and serve you better. Thank you for taking the time to share your thoughts with us.